Important Information
Policies
To help make your stay at The Landmark Hotel in Pikeville as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Guest-friendly policies designed for a smooth and enjoyable coastal stay.
Check-In and Check-Out
Check-in at The Landmark Hotel begins at 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out requests are subject to availability and may incur additional charges.
Identification and Payment
Guests must present a valid photo ID and credit card upon arrival. The minimum age to check in is 21. A refundable deposit may be required for incidentals.
Smoking and Pet Policy
The Landmark Hotel maintains a smoke-free environment in all rooms and common areas. Designated smoking zones are available outside the property. Pets are not permitted, except for certified service animals.
Parking and Fees
On-site self-parking is available for an additional daily fee. Limited spaces for oversized vehicles may be available upon request.
Cancellation Policy
Cancellation terms depend on the rate plan selected. Flexible bookings may be canceled without charge up to 24 hours before arrival, while non-refundable rates follow individual booking conditions.
Other Details
Children under a specified age stay free with existing bedding. The front desk is staffed 24 hours a day, and luggage storage is available for early arrivals and late departures.